1. What are your bootjacks
We use a sturdy native pine. Though this is not a hardwood,
pine helps us keep the cost down, but a heavier more expensive
wood is not necessary as the bootjack does not take the entire
weight of the individual. To remove boots using out bootjack,
please refer to this
2. How many letters can I
get for personalizing the bootjack?
Three letters for a monogram. We've done more on a bootjack,
but since each brand is approximately an 1 1/4" we run out of room
quickly. We've found, over time, it's best to stick to a three
3. How do I get the Bootjack
When you order by paypal there is an area for customers to
add comments. Please add your monogram choices in the box. Or you
may call us or email us.
4. What kind of
personalization do you do?
As you can tell from our
page, we've done many different kinds and styles. Personal
brand bootjacks had to be hand carved and didn't always come
out the way we wanted. This is due to the natural grain in the
wood. Branding seems to be the best way. If you have your heart
set on an unusual brand or kind of personalization though, please
email or call us.
5. How long is your bootjack
and how wide is the 'U"?
The width of the bootjack is actually about 4 1/4" to 4 1/2"
wide but the interior 'U" is 2 1/2".
6. Why do some of your
bootjacks have different shades or blue streaks?
this is from the native pine we use. We've been told
that the pine beetle is responsible for the blue-ish tone some of
the wood gets. Destructive, they are destroying trees at an
incredible rate, but if the word is true, they make some beautiful
7. How is the
personalization done? Can it be done on both styles of bootjacks,
the light and the dark?
We use western style letters, (see this example) which we
heat up and then brand the wood with. Thought we've tried branding
the dark wood, and it can be done, it doesn't show up very well
and the results are usually disappointing. It's best to select a
light background bootjack.
8. Can you ship outside the
We can. But you will be billed through email (please make
sure to add our emails,
to your white list in your email program) an additional
shipping charge separately to cover the added shipping expense. It
will be shipped as a 'gift', to help reduce taxes and duties, but
there may be additional fees in your country that we are not aware
9. How long does it take to
ship or for the shipment to reach me in the U.S?
We try to ship within 24 to 72 hours. Occasionally there may
be delays which we will try to inform you of. After that, because
they are sent by priority mail, they usually reach the customer
within three days. Christmas time expect some Postal Service
10. How long does it take to
ship or for the shipment to reach me if I live outside the U.S?
We try to ship within 24 to 72 hours. It leaves us by
priority mail. Once it leaves U.S shores, the delivery time will
depend on the type of service your country offers. Some countries
are slower than others. Some of the quickest shipping has been
with Canada, Great Britain, and Australia. Check with the service
in your area for more information.
11. Do you offer expedited
Yes. Though not offered on the website, simply email or
call us and we can get shipping quotes from UPS, USPS and FED-EX
for you. Please give us your entire shipping address and correct
contact information for this quote. Be aware that expedited
shipping is expensive!
11. What about insurance?
None of our packages are insured, though all
packages have tracking numbers, offered from all three delivery
methods. So, in the event that a package has been lost, you will
not be able to recover the item and we do not reimburse for the
item. If you wish insurance, please contact us.